Terms & Conditions

Create your account

To make your experience on our website, including placing orders, better, you should open an account. If and when you open an account, you agree to :

(1) provide accurate, current, and complete information about yourself as requested in the appropriate registration form;

(2) maintain and update your information to keep it accurate, current, and complete.

• You may review, correct, change, or update your membership information by visiting the My Account section of the Website.

• You acknowledge that if any information provided by you is untrue, inaccurate, not current, or incomplete, we reserve the right, at our sole discretion, to suspend or terminate your account. We will deal with any information you provide to us in accordance with our Privacy Policy. 

• You are responsible for maintaining the confidentiality of your account and passwords and any other activities that occur under your account. If you have reason to believe that your password is no longer secure, you must promptly change your password by updating your account.

• Please take care when publishing information on the Website and do not give away any sensitive personal information. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

We reserve the right to refuse access to the website, terminate your account, remove or edit content.  We may, but are under no obligation, to inform you of our intention to carry out such an act.  We reserve the right to cancel orders at our discretion.  If we cancel an order because our fault, you will not be charged. If you decide to cancel an order after payment is done, you will be charged transaction fees.

Social networking sites

These terms also govern any Submissions you make on any www.andreeanails.co.uk social networking websites such as Facebook, Tiktok, Instagram, 

A disclosure, submission or offer of any Submissions and your agreement to these terms and conditions shall constitute an assignment to us of any intellectual property rights. Whenever you make use of a feature that allows you to upload material to our site, including questions, or to make contact with other users of our site or to make Submissions on any www.andreeanails.co.uk related third party website or page, you must comply with the content standards set out below and these terms. All rights, including copyright on www.andreeanails.co.uk pages, are owned by or licensed to us. Any use of any www.andreeanails.co.uk social networking pages or their contents, including copying or storing them in whole or in part, other than for your own personal, non-commercial use is prohibited without the permission of www.andreeanails.co.uk

Website access & changes

Given the unpredictability of technology and the online environment, we do not guarantee that the function or operation of our website will be uninterrupted or error-free, that defects will be corrected or that this site or the server that makes it available will be free of viruses or other harmful elements.

Your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. As a visitor to, and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment employed in connection with your use of our site. In effect, you agree that your access is undertaken at your own risk and it is your responsibility to ensure that you have the right equipment and software to safely access our website. We shall not be liable for damages or losses of any kind that you may incur from your use of or inability to access this site.

Our goal is to keep this website fresh and exciting. We create timely editorials to replace content that becomes outdated or out-of-season and move and expand portions of the site. We cannot guarantee that something you may have seen on a previous visit will still feature on our website when you visit again. We reserve the right to make changes to the website without prior notice.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This condition does not affect your statutory rights.

Order - Terms and conditions of sale

Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) or commencement of the services that you ordered from us. If you have a registered account with us or if you supplied us with your email address when entering your payment details, we will notify you by email as soon as possible to confirm that we have received your order.

All products that you order through our website will remain our property until we have received payment in full from you for those products. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy. All card payments are subject to authorization by your card issuer and we take payment when we accept your order shortly before dispatch.

If we cannot supply you with the product you ordered, we will not process your order, inform you of this by e-mail and, if you have already paid for the product we will refund you in full as soon as reasonably possible.

If the order has already been dispatched, we cannot cancel the order or make any changes.